Posts tagged with “Outages” (All posts)
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Carleton’s wiki software (wiki.837147.com) is about to move from a local server on campus to a cloud-based server. This move is planned for Thursday, March 21, 2024. Two things in…
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RESOLVED: Catalyst (Library search) unavailable
9 March 2024ITS staff were made aware that the Library Catalyst search was unavailable. Library staff are aware of the issue and are working with the vendor to resolve the issue as…
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RESOLVED: Moodle unresponsive
6 March 202410:10AM Reports are coming in of Moodle being unresponsive or slow. ITS staff are investigating. 10:25AM ITS staff have identified the issue. Moodle is up though response times are a…
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RESOLVED: Hub errors at login
21 February 2024Due to issues with the Hub, registration for Spring Term will be delayed. Stay tuned for an email from the Registrar’s Office tomorrow for more details. 7:30pm Users are experiencing errors…
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COMPLETE: The Hub maintenance 02/21 from 5-5:30pm
21 February 2024Some students experienced slow response times during registration last night. After performing some troubleshooting today, ITS staff identified steps to take to potentially improve the response time. In order to implement the…
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RESOLVED: The Hub showing error upon login
19 February 2024Note from the Registrar 02/20/24:The issues last night with the Hub resulted in slightly more than half the eligible students being unable to successfully log in during their priority registration…
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RESOLVED: Carleton Guest WiFi connectivity issues
11 February 2024ITS staff are investigating an issue with Carleton Guest WiFi. The network equipment vendor has been engaged. This outage affects residential devices such as smart devices and consoles using the…
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RESOLVED: Multiple Carleton-hosted servers down
9 February 20248:45PM Most services should now be back online. We will continue to monitor. 8:30PM ITS staff have identified a server that went down due to hardware failure. Remediation efforts are…
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RESOLVED: Moodle unavailable
25 October 2023Moodle is throwing 502 Bad Gateway errors. ITS is working on the issue and will post an update as soon as possible. Update 8:30AM – ITS staff continue to troubleshoot.…
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RESOLVED: Intermittent Moodle Connectivity Errors
19 September 2023At 7:33pm ITS received notice that Moodle was returning various errors. Some people can get to Moodle with no issue or with some slowness, but many are seeing “Database connection…
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